Connecting you to support and guidance when you need it

Privacy statement

EZZREE PRIVACY NOTICE
Effective Date: November 1, 2017

Web Privacy

Ezzree works to protect the integrity of its website and applications. Although Ezzree always tries to use the most up-to-date encryption technology, please be aware that unauthorized third parties could obtain illegal access to this site.

Collection and Use of Personal Information

Ezzree will not collect your name, email address or other personal information unless you voluntarily provide it. Ezzree will not sell, trade, rent or share personal information about you or other Website visitors to any unaffiliated third party. Ezzree may share personal information about you to authorized third parties who also have an obligation to protect your personal information.

If you use http://ezzree.com, also known as the Ezzree website (the “Website”), Ezzree may collect, use and store the personal information we receive from you in your responses to our questionnaires and through your interaction with our Ezzree Guides

Collection and Use of Anonymous Information

If you use the Website, you consent to the collection and use of information as discussed below. Changes in this policy will be posted on this page so you will always know what information is being collected, how it is being used and under what circumstances it is being disclosed.
Ezzree collects the following non-personal information about its Website visitors on an aggregated basis

  • Date and time of visit
  • IP address (numbers that identify your Internet service provider or network)
  • Name of the Internet browser you used to visit the Website
  • Pages visited and files downloaded on this Website
  • Referring website (the last website you visited before coming to this Website)
  • Search keywords used to find this Website
  • Type of computer (PC or Mac) you used to visit this Website

This information is used to improve your experience on the Website. Ezzree may make changes and updates to the Website based on the collection of this information. Website administrators will gather this information and may report on broad user trends, site usage and popular web pages to Ezzree for informational purposes only. The content is not intended as a substitute for professional spiritual care or medical advice, diagnosis or treatment. Seek the advice of your physician or other qualified health or spiritual care provider if you have a question regarding a medical condition or your spiritual well-being.

Cancellation Policy

Uzer Cancellation Policy:
If a Uzer needs to cancel an appointment that is pre-booked within or beyond twenty-four hours of a session’s scheduled time, the Company will fully refund such Uzer for any payment of that appointment so long as the Uzer notifies the Company through the website within 24 hours in advance of the scheduled appointment. If the Company cancels an appointment with a Uzer in advance of such appointment, the Uzer will receive a full refund.

Ezzree Guide Cancellation Policy:
The Website will generate a request to the Ezzree Guides to cover for any cancellation by an originally scheduled Ezzree Guide. The newly assigned Ezzree Guide will receive an email confirming the appointment and the Ezzree Guide will confirm availability.

Contact Us

Ezzree welcomes your questions and comments about privacy. Please feel free to send us an email at: info@ezzree.com

For all technical questions and troubleshooting please email us at: technicalsupport@ezzree.com