Connecting you to support and guidance when you need it

FAQs

What is Ezzree Spiritual Care Service?

The Spiritual Care Services provided through our proprietary technology include emotional, spiritual, psychological and social support for those dealing with life altering situations (loss, illness, grief, death, and dying), medical dilemmas, and navigating the healthcare system. Our unique spiritual care platform is breaking through and expanding the confines of traditional chaplaincy into people’s lives, living rooms, offices, and communities.


Who does Ezzree serve?

We serve health care organizations, universities, social service organizations, and corporations. All Spiritual Care Services are HIPAA compliant and strictly confidential. Chaplains and Spiritual Care Counselors interact and offer support through live, real-time video-conferencing. One-on-one and group sessions are available.


How does Ezzree protect privacy and ensure my information remains confidential?

Ezzree is a HIPAA compliant website. For further information see our Privacy Policy and our Terms and Conditions.


What are the benefits of Ezzree services?

Healthcare organizations increase their patient satisfaction, return on investment and rankings. Companies improve employee productivity and engagement through Ezzree. They also reduce costs related to employee turnover, health care costs and absenteeism. Our platform easily and affordably connects people to meaningful interactions with trained spiritual care professionals.


What should I do if I run into technical difficulties?

Contact technical support at email customerservices@ezzree.com or call (707) 267-7520. Our technical support is available Monday – Friday 8 am to 8 pm (Pacific time).


Is this service covered by insurance?

Currently the services are not directly covered by insurance.